ETS ELECTROFISHING SYSTEMS, LLC will repair or replace any unit or accessory that fails for reasons other than breakage (dropping, running over with truck, etc.) free of charge for labor and parts for a period of one year from date of delivery. Purchaser must pay shipping costs associated with transporting failed unit or accessory to us. ETS will pay return costs. Depending upon applicable state law, purchaser may have additional warranty rights.
We offer what we call our “Request Priority Repair” service for all our products that provides 2-3 working day turn-around for repair in or out of warranty. Often we are able to get a repair out the next working day. There is no additional charge for this. We just ask that our customers only request it if they truly need it. Routine turn-around if you don’t require priority repair is typically 1-2 weeks during our peak Spring/Summer season.
Please contact us if you have any questions about our repair services.